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PRIVACY POLICY

Epic Motor Trading

Version: 1.0
Last updated: 5-6-2026

1. Identity of the Controller

(Art. 13 GDPR + Art. 5 Law of 30 July 2018)

Trade name: Epic Motor Trading

Full legal name: Instaal

Legal form: BV (private limited company)

Enterprise number (KBO) : BE0686909458

VAT number: BE0686909458

Registered office: Essenhoutstraat 286, 2950 Kapellen

Email address: privacy@epicmotortrading.com

Epic Motor Trading is the controller within the meaning of Article 4, paragraph 7 of the General Data Protection Regulation (GDPR).

Data Protection Officer (DPO) – Art. 37 GDPR
If a Data Protection Officer has been appointed, they can be reached at:

2. Scope of Application

This Privacy Policy applies to all processing of personal data through:

  • The website of Epic Motor Trading (www.epicmotortrading.com)
  • The online auction platform for classic motorcycles
  • Email communication and newsletters
  • Customer service and dispute resolution
  • Contractual relationships with buyers and sellers
  • Social media channels of Epic Motor Trading

3. Categories of Personal Data

3.1 Identification Data

Data                                                       Collected from                                 Purpose

First and last name                                Registration                                     Identification, invoicing

Date of birth                                           Registration                                     Age verification, identity check

Identity data (national register number) KYC verification                              Anti‑money laundering legislation

Copy of ID document                             KYC verification (via Stripe only)    Identity verification

Signature                                               Contracts, delivery confirmation      Proof of agreement

Itsme verification

Optional at registration

If Itsme is used for identity verification, Itsme only confirms identity (no copy of ID). Epic Trading Group only receives a 'verified' status, no identity data. Please consult Itsme's privacy policy for more information.

3.2 Contact Details

Data                                             Purpose

Email address                              Communication, payment reminders, notifications

Phone number                             Delivery arrangements, customer service

Postal address                             Invoicing, delivery, legal requirements

Billing information                        Payment processing, accounting

3.3 Financial Data

Data                                                                 Collected from                                 Purpose

Bank account number (IBAN)                          Stripe Connect (KYC)                     Payouts to sellers

Payment information (card details)                  Stripe Connect                                Payment processing (not stored by EMT)

VAT number                                                     Registration (professional sellers)   Fiscal obligations, invoicing

Chamber of Commerce number (KBO/KvK)    Registration (professional sellers)   Business identification

TIN number                                                       Registration (professional sellers)   Fiscal identification

3.4 Transaction Data

Data                                                                                Visibility                                                    Purpose

Bidding history (username, bid amount, timestamp)       Visible to other users during auction       Transparency of auction process, fraud prevention

Sales and purchase information                                      Only for involved parties + EMT              Transaction processing

Invoices                                                                            Buyer and seller                                      Fiscal obligations

Commissions                                                                    Seller and EMT                                       Deduction and invoicing

3.5 Technical Data

Data                                                  Purpose                                              Retention period

IP address                          Security, fraud prevention, geolocation              Maximum 12 months

Browser and device data       Website optimisation, security                       Maximum 12 months             

Log files                                      Technical analysis, debugging                  Maximum 12 months

Cookies                                      See Cookie Policy for details                    See Cookie Policy

3.6 Communication Data

Data                                                                            Purpose                                                         Retention period

Customer service correspondence              Handling questions and complaints                           3 years after resolution

Messages between buyer and seller           Transaction handling and disputes                            10 years after dispute (if applicable)

Telephone conversations (if recorded)         Training purposes, disputes                                     Disclosed in advance

4. Legal Bases (Art. 6 GDPR)

4.1 Performance of a Contract (Art. 6(1)(b) GDPR)

This legal basis applies to processing necessary for the performance of a contract to which the data subject is party, or to take steps at the request of the data subject prior to entering into a contract.

Processing                                                        Why necessary?

Account registration                                    To create and manage a user account

Publication of motorcycle auctions              To perform the agreement with the seller

Processing of bids                                       To perform the auction agreement with the buyer

Payment processing                                    To execute the purchase agreement

Dispute management                                   To resolve disputes between buyer and seller

Sharing contact details after payment

To enable delivery of the vehicle. Contact details are only shared after the buyer has paid the full amount.

4.2 Legal Obligation (Art. 6(1)(c) GDPR)

This legal basis applies to processing necessary to comply with a legal obligation to which the controller is subject.

Processing                                                             Legal basis

Accounting obligations                          Art. 3:60 Belgian Economic Law Code (7‑year retention period)

Identity verification of buyers                Art. 1528 Belgian Judicial Code (public auctions)

Anti‑money laundering (KYC)               Law of 18 September 2017 (professional sellers)

Retention of transaction data                Tax law (7 years)

4.3 Legitimate Interest (Art. 6(1)(f) GDPR)

This legal basis applies to processing necessary for the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights of the data subject.

Processing                                  Legitimate interest

Fraud prevention                        Protection of platform and users against fraud

Platform security                        Protection against cyber attacks and abuse

Internal statistics                        Improvement of platform functionality

Protection against abuse           Enforcement of general terms and conditions

We conduct a balancing test in accordance with Recital 47 GDPR. If you wish to object to processing based on legitimate interest, you can contact us at privacy@epicmotortrading.com.

4.4 Consent (Art. 6(1)(a) GDPR)

This legal basis applies to processing for which the data subject has given explicit consent.

Processing                                     Consequence of refusal

Newsletters                                     No newsletters received

Marketing (personalised)                No personalised offers

Non‑essential cookies                     Limited website functionality

Consent can be withdrawn at any time via your account or by sending an email to privacy@epicmotortrading.com. Withdrawal does not affect the lawfulness of processing before withdrawal.

5. Purposes of Processing

Personal data is processed exclusively for the following purposes:

Purpose                                                           Which data?                                                              Legal basis

Facilitating online auctions                         Identification, contact and transaction data                 Performance of contract

User identification                                       Identification data, Itsme status                                           Legal obligation        

Payment processing (Stripe Connect)        Financial data (via Stripe)                                                    Performance of contract

Customer support                                       Communication data                                                            Legitimate interest

Legal compliance (KYC, anti‑money laundering)       Identification, financial dat                                    Legal obligation

Marketing (with consent)                                            Contact details                                                      Consent

Fraud and abuse prevention                       Technical data, bidding history                                             Legitimate interest

Escrow arrangement (important):
Transactions use an escrow arrangement via Stripe Connect. The amount paid is temporarily held in a separate Stripe account until delivery is confirmed. Epic Trading Group has no direct access to these funds for purposes other than paying out the seller. Stripe acts as a processor.

6. Automated Decision‑Making (Art. 22 GDPR)

Epic Trading Group may use automated systems for:

  • Fraud prevention – detection of suspicious bidding patterns, multiple accounts, unusual transactions
  • Bid risk analysis – identification of potentially fraudulent or non‑solvent bidders

What are the possible consequences?
Our fraud prevention systems may lead to:

  • Temporary blocking of an account
  • Suspension of a payment
  • Cancellation of a bid
  • Freezing of escrow funds upon suspicion of fraud

What are your rights?
No decisions with legal consequences are made solely on the basis of automated processing without human intervention. In all cases, the user is informed and has the opportunity to request human intervention (Art. 22 GDPR). For this, please contact privacy@epicmotortrading.com.

7. Recipients of Personal Data

We may share data with the following categories of recipients:

Recipient                                                   Which data?                                                Purpose                                        Legal basis

Stripe Inc. (Stripe Connect)

Identity data (copy of ID), bank account number, UBO data, payment information

Payment processing, escrow management, KYC verification of professional sellers

Performance of contract + legal obligation

Hosting and IT service providers

Technical data, log files

Platform management and security

Legitimate interest

Identity verification services (Itsme, eID)

Verification status (no substantive data)

Identity verification

Legal obligation

Accountants and auditors

Financial data, transaction data

Accounting processing

Legal obligation

Government authorities

As required by law

Fraud investigation, tax audits

Legal obligation

Other users (after payment)

Name, address, email address, phone number of seller to buyer (and vice versa)

Execution of purchase agreement, delivery

Performance of contract (Art. 6(1)(b) GDPR)

Important:

  • Stripe acts as a processor. For KYC verification, identity data (copy of ID, bank account number, UBO data) may be shared with Stripe. These data are not stored by Epic Trading Group but fall under Stripe's responsibility.
  • More information: Stripe Privacy Policy
  • Data processing agreements are concluded with all processors in accordance with Art. 28 GDPR.
  • Contact details are only shared after the buyer has paid the full amount and may only be used for the execution of the transaction.

8. International Data Transfers (Art. 44–49 GDPR)

If personal data is processed outside the European Economic Area (EEA), this is done exclusively on the basis of:

  • Adequacy decision of the European Commission
  • Standard Contractual Clauses (SCCs)
  • Additional safeguards (such as encryption)

Stripe Inc. is established in the United States. Stripe is certified under the EU‑US Data Privacy Framework (adequacy decision of the European Commission of 10 July 2023). For transfers not covered by this framework, Standard Contractual Clauses are used.

For other transfers outside the EEA (e.g., hosting outside the EU), appropriate safeguards are implemented. You may request a copy of these safeguards by contacting privacy@epicmotortrading.com.

9. Retention Periods

We do not retain personal data longer than necessary for the purposes for which they are processed. The following periods apply:

Category                                               Retention period                                             Legal basis / Explanation

Account data                                  As long as account is active                                     Performance of contract

Account data after closure              7 years after termination                                        Fiscal and civil limitation periods

Transaction data (invoices, bids)    7 years                                              Fiscal retention obligation (Art. 3:60 Belgian Economic Law Code)

Identity data of buyers                   10 years after registration                                         Art. 1528 Belgian Judicial Code + civil liability

KYC data (Stripe)                           Determined by Stripe (not stored by EMT)                Stripe is processor

Log data (IP address, browser)           Maximum 12 months                                              Security, fraud prevention

Marketing data                                       Until consent is withdrawn                                       Consent

Data related to a dispute                       10 years after resolution                                          Civil liability (10‑year limitation period)

Customer service correspondence      3 years after resolution                                           Legitimate interest

Invoice template (completed by seller)      EMT does not retain this                   Seller retains their own invoice. EMT does not receive a copy unless necessary for dispute resolution.


After the retention period expires, data will be deleted or anonymised (so that it can no longer be traced back to an identifiable person).

10. Security Measures (Art. 32 GDPR)

Epic Trading Group takes appropriate technical and organisational measures to protect personal data against loss, unlawful processing or unauthorised access. These measures include:

Measure                                                                  Explanation

SSL/TLS encryption                               All data transfer between user and platform is encrypted

Secure servers within the EU               Servers are located in the European Union, subject to GDPR

Role‑based access control                   Only authorised personnel have access to personal data

Two‑factor authentication                     For access to sensitive systems and admin dashboard

Backup and recovery procedures        Regular backups, tested recovery procedures

Internal confidentiality obligations       Personnel are bound by confidentiality

Regular security audits                          Periodic assessment of security measures

11. Rights of Data Subjects (Art. 15–22 GDPR)

You have the following rights with respect to your personal data:

Right                                                           Description

Right of access (Art. 15)                           You may know whether we process data about you and which data that is

Right to rectification (Art. 16)                   You may have inaccurate data corrected

Right to erasure (Art. 17)                           You may have data deleted ("right to be forgotten")

Right to restriction (Art. 18)                      You may have the processing of data temporarily restricted

Right to data portability (Art. 20)              You may receive data in a structured, commonly used format

Right to object (Art. 21)                              You may object to processing based on legitimate interest

Right to withdraw consent                         You may withdraw previously given consent (no retroactive effect)

Exception for fraud or dispute investigation:
In the case of an ongoing fraud or dispute investigation, the exercise of certain rights (such as access or erasure) may be postponed to not hinder the investigation. You will be informed of this.

How to exercise your rights?
Send an email to: privacy@epicmotortrading.com
Please clearly state your name, email address and account ID (if applicable) and which right you wish to exercise.

Response time:
We will respond within 30 days in accordance with Art. 12 GDPR. In complex cases, we may extend this period by a maximum of 60 days. You will be informed of this.

12. Right to Lodge a Complaint

You have the right to lodge a complaint with the competent supervisory authority if you believe that the processing of your personal data violates the GDPR.

Data Protection Authority (GBA)
Rue de la Presse 35, 1000 Brussels
Website: www.dataprotectionauthority.be
Email: contact@apd-gba.be

We would appreciate it if you would contact us first at privacy@epicmotortrading.com, so that we can resolve your complaint internally.

13. Changes

Epic Trading Group reserves the right to amend this Privacy Policy from time to time. Changes may result from:

  • Amendments to laws or regulations (GDPR, Belgian privacy law)
  • Changes in the functionality of the platform
  • New processing of personal data

The most recent version is always available on the website (www.epicmotortrading.com/privacy). In the event of material changes, we will inform users by email (if registered) or display a notice on the platform.

Contact Details

mail (privacy)

privacy@epicmotortrading.com

Email (general)

info@epicmotortrading.com

Epic Motor Trading


Niels Vochten
5-06-2026

This Privacy Policy has been drafted in accordance with the General Data Protection Regulation (GDPR) and the Belgian Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

 

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Epic Motor Trading es una plataforma de subastas segura que conecta a compradores y vendedores de motocicletas clásicas. Nos destacamos con un sistema de depósito en garantía transparente, vendedores profesionales verificados y una estructura de tarifas justa sin costos ocultos. Ya sea que estés buscando un clásico raro o quieras vender tu motocicleta a coleccionistas serios, Epic Motor Trading ofrece el entorno confiable que necesitas.

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